With Love From KEYGEM®
Every Order is packed and checked by Keyboard Lovers who share the same passion about this Hobby as our Customers.
Fast Processing Time
Every Order is processed and shipped on the next business day.
Top-notch Support
Our Teams does its best to answer every question within 24h via support@keygem.com or Discord.
Discord Community
The KEYGEM® Discord Community is growing every day and offers a friendly environment, support and is the best place to get news on events or giveaways.
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KEYGEM Clicks Blog
🎮 Top Mechanical Keyboards for Streamers & Content Creators
In 2025, the demand for high-performance mechanical keyboards among streamers and content creators has surged. These professionals require keyboards that offer not only speed and reliability but also aesthetics and...
🎮 Top Mechanical Keyboards for Streamers & Content Creators
🎮 Top Mechanical Keyboards for Streamers & Content Creators
KEYGEM® Help & FAQ
These are some of the most asked questions.
If you need further assistance feeld free to contact us via E-Mail or get Help on our Discord Server.
When will my order be shipped?
Every order will be shipped on the next business day! Delays can occur if we have special events like Black Friday!
Can I add something to my order?
Yes. Please write us a message and we will add it to your order and send you an invoice. This is only possible if your order is not shipped.
Is it possible to pick up my order?
Yes. Please write us a message and we can arrange a timeslot and refund the shipping costs. Pick up is only possible in Aachen, Germany.
Can I order Group-Buy / Pre-Order and In-Stock Items in the same Order?
No. This is not possible due to the shipping times of Group-Buy / Pre-Order Products.
What is the Status of the Group-Buy / Pre-Order I joined?
You can view the current status of all Group-Buy / Pre-Order in our Project Update List.